How to get a Police Clearance Certificate in Abu Dhabi (2017) – with 2018 updates

Police Clearance Certificate (PPC) is a good conduct certificate for an individual taken from your home country or overseas if you have stayed in that country for a while.

Just like me – been in Abu Dhabi for almost 9 years now. In the Philippines, this is pretty much the version of our NBI Clearance.

PPC is usually needed for new employments in government or semi-government companies, so as some other private companies. Some use it for immigration purposes to a few European countries, Australia,  🇦🇺 Ireland, 🇮🇪 and Canada🇨🇦.

Getting one here in Abu Dhabi is easy. There are 2 options:

Option 1: Online. – You can either log in to MOI website (www.moi.gov.ae) or download their app.

This will require you to log in with your Emirates ID, Activate it via your mobile number (in my case, my number was not updated, that’s why I opt to option 2) and then you Fill up the form. Finally, you pay for the cost. Since I haven’t tried this option, I am not sure if the certificate will be released right then and there. Nevertheless according to what I’ve read in some other blogs; it is released right away.

Option 2: In Person. You need to visit Khalidiya Police Station (or any other nearby Police Station).

You enter the station & the reception will guide you. You need to present only your Emirates ID and a number will be given to you.

The queue wasn’t that long, 3-4 persons were ahead of me and in no time my number (C-045) was served! The counters are not the usual counter we find in service centers, instead, it’s an open room where you could comfortably seat (although the stay is short) I guess I spent about 5 minutes only.

What is required.

  • Emirates ID
  • Debit/Credit card for a payment of 54/- AED

The only requirement is Emirates ID. Although personally I have prepared a *copy of the E-Id, my *passport (original) and *copies of the main page & visa page). *These are just optional, I’ve read it in some web pages, so I tried to be ready with these papers. Just in case you know…

Debit/Credit card 💳 is mandatory. As I noticed they don’t accept cash payments. Therefore make sure you have your card with you.

At the counter, you give your queue number & Emirates ID. The personnel then will fill your data on the system & asks you for your debit/credit card for the payment. At the same time, he/she will also ask for the purpose why you need the PPC. After that, she’ll give you the receipt with the reference number and will advise you when to go back to claim your certificate. In my case, I can take it the next day. So basically it’s just one day. But for others, it may take 2-3 days.

Overall I would say I spent less than an hour in doing this process. Isn’t it convenient!?! Thumbs up 👍🏼to Abu Dhabi/UAE for making this process quicker! I do hope that the Philippines🇵🇭 will have such capacity to process any government documents with one ID! Rather than a paper 📝 of this and another paper for that, photo here and a copy of this there …  etcetera. Someday, in God’s perfect time I know that “change” will happen too!

Hope this post helps you!


Collection: Since I applied on a weekend (Thursday), my collection schedule is Sunday.

This one took me almost an hour. Only one counter was opened doing all the processes, I arrived at 9:30 and got my paper at 10:25 am.


* * *

UPDATE as of January 2018 – Shared by Chris

Hi JM, unfortunately now they will not entertain anybody in any police stations here in auh. After days of processing we finally made it. Just go to any immigration typing center and make a request with a fee of AED 145 and a no objection letter from your sponsor/company. Just make sure that they type all your infos correctly otherwise you need to go back again because your request will be returned for modification. And when you will recieve the approval just go to immigration officers and they will update your number.

For those who doesnt have a driving licence use the MOI app because you cannot acces the Auh police app without it. Goodluck!!

* * *

UPDATE as of February 2018 – Shared by itsmeshey (@SiLlyrehs)

Itsmeshey  – Edit

Hi, update ko lang exempted po ang “lahat” ng mga filipino na in between jobs or may eid. Feb 18 po ipinatupad yan. Feb 20 ako nagpunta sa isa sa typing offices nila. pinakita sakin memo nila, written in arabic nga lang po. Hanggang July po ito dahil pinagiisipan pa ang mas madaling proceso para dito. Pero sa other nationalities na balak o kasalukuyang nasa trabaho ay required po ito.

* * *

UPDATE as of 31 March 2018 – Shared by TIN 

Tin – March 31, 2018 at 10:01 AM

(in Reply to Rommel’s comment) . . . Sa may Mussafah Police Station ako nag asikaso isang araw lang. Lapit lang un sa dalma mall walking distance pagbaba ng bus stop dun. Dala ko present id,copy of previous eid,offer letter saka debit card,in some cases hinahanap din NOC. May case na walang present id (as visit visa) pero may kopya ng dating eid plus dinala din nya pati form ng pagkuha ng id nya dati gang pagcancel,for supporting document na may record na sya dito sa uae. In fairness 1 day lang din naayos tyempuhan lang din yata kaya sabayan lagi ng prayer lam naman natin bilis mag iba ng rules. Andun din typing center sa loob mismo na mag aupdate ng number or maggagawa ng request. Mabait mga police laloy nasa reception un muna unang kakausapin. Naka 200 yata ako kaya better bus lang pagpunta tipid hehe sa may gold center abangan. D masamang magtry…

And nakuha ko na nga din palay sakin sa email bago matapos yung 24 hrs kaya d nako bumalik. Lam ko 2 days pinakamatagal na release kaya pag wala pa within that time better bumalik sa typing center na nag asikaso sayo baka may namaling infos lalo nay email kaya dpa dumadating. Baka lang po.


UPDATE as of 01 APRIL 2018 

From Khaleej Times – Good Conduct Suspended

God bless!


NOTE: Please read the UPDATES according to dates that I added. To help you find it easier, I have asked permission from those who commented below to add it up in the main blog post. 🙂


 

Share you thoughts :)

103 thoughts on “How to get a Police Clearance Certificate in Abu Dhabi (2017) – with 2018 updates

  1. It’s great to get tips like this from an expert, like you, who has lived in Abu Dhabi for almost a decade. Sometimes the process can be daunting, but this explanation makes it look like a simple and straight forward process.

  2. This is such an interesting post, I would have never known nor thought of getting a PCC, but it seems like it would be a very good document to have.

    xo Sheree
    PoshClassyMom.com

  3. It’s interesting to see everything that’s needed in countries to gain employment. In the states, one needs a work visa or citizenship to work. This article is really useful because websites and people can be so vague sometimes about what is needed exactly!

  4. Such a nice post! i think it is very helpful for people, who lives in Adu Dhabi. Also everything looks quite easy, not like in Cyprus at all!

  5. so helpful as so many people seem to be ex-pattng to Abu Dhabi and the Emirates. I still want to visit here, just for a holiday. I wouldnt need something like this? tourist from the US?

  6. Thats actually super convenient. I was in a bit of trouvbe earlier this year because i have never thought of doing this before leaving the places where i have lived…

  7. Really great info JM Kayne 🙂 I honestly didn’t about this even existed. It’s seems quite simple in UAE will ask my friends and family out there to read this.
    Keep writing… keep sharing

    Cheers

      1. Was looking for details and this one is superb!guess i need to use the option 2 as well.can u let me know the validity?i will need it for my australian visa application.Cheers!

  8. I have question how can i get police clearance if im outside abu dhabi. Because i leave now in japan and i need police clearance for immigrant visa in US.

        1. Is that so?! Oh I am sorry to hear that… I used to read some blogs that they did issue English versions. So I bet you need translation through typing centers I guess.

  9. Hi jm just want to ask if i can go directly to a police station to get my police clearance since my mobile number is not updated in police system and i cannot recieve verification code to access their online app. Thanks!

    1. Hello Chris! Yes that’s exactly my case. Just mentioned to them that. Actually they didn’t ask me any questions, but someone enquired such question bcoz he was asked to go to immigration to update his mobile no. He did it but still can’t process online. So you may tell them the same…

      1. Hi JM, unfortunately now they will not entertain anybody in any police stations here in auh. After days of processing we finally made it. Just go to any immigration typing center and make a request with a fee of AED 145 and a no objection letter from your sponsor/company. Just make sure that they type all your infos correctly otherwise you need to go back again because your request will be returned for modification. And when you will recieve the approval just go to immigration officers and they will update your number.

        For those who doesnt have a driving licence use the MOI app because you cannot acces the Auh police app without it. Goodluck!!

          1. Is NOC really necessary? Bcos my company doesn’t give NOC easily. Even those na nag resign, they didn’t give NOC to them..

          2. Paano kung yung kukuha po pero naka visit visa? nag-aaply kasi aku ngayon then need nila muna ng police clearance bago i process employment visa ku. i hope matulong niyo ku dito. salamat

            1. Ang alam ko po Police Clearance from home country po muna if visit visa since dka pa nmn nka pag.work sa UAE, so wala pa silang profile mo… You need to get NBI/Police Clearance in your city/province. Just confirm it with your company to make sure…

              1. Hi Silver! 🙂 I remember a fellow teacher po, required din cya for Police Clearance, but she took it from her Manila Police station kasi 3 months pa lang sya sa Abu Dhabi that time (it’s around April or May of last year)…

                Hello, Zajiflynn – oo nga – we’d love to hear an update from you. Kumusta na ang application mo about this?

          3. Hi Jm, ask kulang after mong makuha ung PCC mo pina stamp mo pa b ito sa police station? nandito kc ako sa Abu dhabi pero Dubai ung visa ko,by the way naka pag aply pala ako ng PCC sa mga typing center dito after kong pumunta sa 6 police station dito,sabi nila after one day daw un i sesend sa email ko tpos kailangan kong pumunta sa Dubai police station para sa seal,tnx

  10. Hi I’ve tried every police station they tell me to do it online … went to emirates identification authority to change my number they did and I went to immigration to change it they did , but it still doesn’t reflect online …
    Ive practically run out of options .
    HELP!!!

    1. Hi demi! I had the same case as yours. I went to khalidiya police station last dec.21st but was advised also to process my PCC via their mobile app. Unfortunately, i cant process it online also. Have you tried already to go back to the station or tried to go to other police station?

  11. They do not entertain in person applications now.. only online. After rounds to about 3 police stations I got t know that they do it only online.
    My mobile number had to be updated as well it’s been 15 days I have been trying to get the pcc.. and m still searching the posts!
    I went to the immigration office twice.. their IT dpt was closed for a week fo the new year!
    Paid 170 just to the typing center for the number updation.
    Trying to apply for the Arabic version of it on the app now.. but it mandatorily takes up only English and charges 100 extra (fees are 50).
    Tried to chat with their help chat on the app… After hearing my question he stopped responding
    These government works are not at all easy…. Plus extremely costly.. for the 50 aed certificate I have already spent around 500 bucks!

    1. Ohhh I am so sorry to hear about that Cyli… didn’t expect it would become complicated in just a few months after my experience. Thank you for sharing this.

      1. They have an E-dirham, para syang debit card but no need to open an account. Only sa FAB and NBAD banks lang ata puwede mag purchase. I’m not so sure but search mo din sa Google. I’m just planning to buy one.

          1. Hi i think for borrowing a friend’s card you need to have an authorization letter. They will also send via text and ask a pin number for the transaction to the owner of the card so you need your friend to stand by for your call.

  12. Hi dear good day, pa help namn ako.. I was on residence visa before and im trying to register online however ung old eid ko eh cancelled na dahil resigned na ko and naka under visit visa nKo. Now for new employment and require sila ng police clearance.. Kindly advise pano ako makakakuhA :(.. Ayawna din. Ako entertain sa mga police station

    1. Mark same po tayo after kong pumunta ng 6 police station dito sa Abi dhabi nganga parin at ang susungit pa ng mga empleyado,nka pag aply ako sa mga typing center try mo bka mkakuha k sabi kc sakin after one day daw ung i sesend sa email ko

      1. Hi same here. Pag may dating id na need lang pakita bagong id to update the number (typing center) dun sa pinuntahan kong police station meron na din sa loob na typing. May cases din na kahit walang present id basta mapakitay kopya ng dating eid e pede. Unfortunately naka 1 day na wala pa sa email ko baka mamaya mali type nila sa email ad ko kaya mukhang babalik pako sa sunday. Dko alam if open sila ng sat e.

        1. Hi Tin
          Same tayo ng experience naka ilang balik na kami sa Tasheel pero wala pa rin.. meron pa ba kayong ibang alam na way…

          1. Hi rommel sa may mussafah police station ako nag asikaso isang araw lang. Lapit lang un sa dalma mall walking distance pagbaba ng bus stop dun. Dala ko present id,copy of previous eid,offer letter saka debit card,in some cases hinahanap din NOC. May case na walang present id (as visit visa) pero may kopya ng dating eid plus dinala din nya pati form ng pagkuha ng id nya dati gang pagcancel,for supporting document na may record na sya dito sa uae. In fairness 1 day lang din naayos tyempuhan lang din yata kaya sabayan lagi ng prayer lam naman natin bilis mag iba ng rules. Andun diy typing center sa loob mismo na mag aupdate ng number or maggagawa ng request. Mabait mga police laloy nasa reception un muna unang kakausapin. Naka 200 yata ako kaya better bus lang pagpunta tipid hehe sa may gold center abangan. D masamang magtry

            1. And nakuha ko na nga din palay sakin sa email bago matapos yung 24 hrs kaya d nako bumalik. Lam ko 2 days pinakamatagal na release kaya pag wala pa within that time better bumalik sa typing center na nag asikaso sayo baka may namaling infos lalo nay email kaya dpa dumadating. Baka lang po

  13. Respected Sir/Madam’
    Kindly advise me that how will I take my Police Clearance Certificate from Abu Dhabi. How much will I pay and how long it will take to deliver.
    Please guide me and let me know that which kind of documents required.
    Presently my visa has been cancelled and I am waiting to get new visa from other Company.

    1. I’m not sure about that question Rey. Probably you have to mention it to the person processing. Or if I may suggest, pls try to check in the US Embassy on their process because each country may have different instructions.

    2. I’m not sure about that question Rey. Probably you have to mention it to the person processing. Or if I may suggest, pls try to check in the US Embassy on their process because each country may have different instructions.

  14. Hi, Does anyone have an update where to get police clearance personally? Is it true we can get it from Ministry of Interior’s office? Because in my case, getting police clearance online means updating my number in Immigration. I’ve tried changing but the process is so slow. Please enlighten us. Hoping for your reply.

      1. Hi, update ko lang exempted po ang “lahat” ng mga filipino na in between jobs or may eid. Feb 18 po ipinatupad yan. Feb 20 ako nagpunta sa isa sa typing offices nila. pinakita sakin memo nila, written in arabic nga lang po. Hanggang July po ito dahil pinagiisipan pa ang mas madaling proceso para dito. Pero sa other nationalities na balak o kasalukuyang nasa trabaho ay required po ito.

          1. Hi po sa inyo. Kukuha po ako police clearance bukas ng personal. Dependent visa po ako (no job yet) and need ko un for job application. Pede bako mag walk in lang dun and la ba ibang hihingin kundi emirates id. Salamat!

            1. Hello Tin, pls refer to the last update sa blog. This is the updated comment that I received from Chris:

              Just go to any immigration typing center and make a request with a fee of AED 145 and a no objection letter from your sponsor/company. Just make sure that they type all your infos correctly otherwise you need to go back again because your request will be returned for modification. And when you will recieve the approval just go to immigration officers and they will update your number.

        1. Hi..I work in Saudi Arabia for 16 yrs and currently working in UAE for 1 1/2 yrs however I have for new offer to new Zealand .one of the requirement is to get police clearance in Saudi since I have stated there for more than 5 yrs as per Saudi ministry of foreign affairs I have to ask uae for police clearance certificate with finger printing then I have to attest in UAE embassy and KSA embassy. my question Po. Did you do finger printing stamping during the process of police clearance? Before going to any police station to I have to go to a typing center for requesting Ng police clearance. Please help

          1. Hi Arnold, thank you for the comment and sharing your current situation. Personally when I processed this Police Clearance, walang kahit ano nga hiningi, just the Emirates ID and payment. I think its because its for Immigration requirements kaya ganyan… 🙂 But let’s see if others can also share about this…

    1. hello ken yes i have the same problem with you but i go directly to Ministry of Interior abu dhabi near in Grand Mosque today yes they entertain walk in to apply for police clearance and you will pay by card 50aed and ypu will comeback after 4 days to get it there. Thanks

      1. JC when you went there and apply for police clearance, do you employer already? Because Im planning to get police clearance, but i guess you have to put your new company. in my case, i resigned but no company yet.

      2. Hi JC allowed nla kumuha ng police clreance s police station near grand mosque? d kc ako mkpg online hinihingi un registered n mobile # d ko alam sino ng register ng eid ko s company ko kya d ako makaka access sa code n sesend skin. Ask ko po ano yun need dalhin sa police station pra maka kuha ng police clearance?

        Thank you.

      1. I went to dubai police station in Muracabat and they told me they will send in my email acc,im still waiting,my new company also told me no need to get it bec.i already work here

  15. hi, am on a visit visa and am asked to get a police clearance report for a new job offer. kindly share with me how to get this done

    1. Hello Phil, you have to get your Police Clearance from your home country. Since you are new to the place, they don’t have your record. So go to your embassy and enquire how it is done.

  16. What if , just like me, im a visit visa here in abu dhabi, im applying a job and then they require me to get a police clearance , definitely i still dont have the emirates id to present.

    1. Hello Marites, you have to get your Police Clearance from your home country, that’s the case for visit visa since you won’t have files in the country yet.

  17. Good morning, pa-enlighten pls. Kapag po ba kumukuha ng good conduct certificate need talaga na ilagay ang lilipatang company. I already resigned and on process ang cancellation ko, still active and EID. So plan ko sana kumuha ng GCC while active pa ang EID ko coz it is one of the requirement pero nakita ko need ilagay ang name ng organization nabago lilipatan, so in my case hindi ba sya possible? Wala pa akong lilipatan na company, I just want to secure police clearance para kapag nakakuha na ako ng new job magsubmit na lang ako. TIA sa makakasagot..

  18. Hello, I am in a sticky situation now. I left UAE after working for 2 years in Abu Dhabi on Feb 20th and have to go back now on a new employment visa. They require the GCC for visa processing. However I can’t access it on the MOI website because the number registered is wrong. So I have two questions:

    1) Can I send someone on my behalf to the police station with a copy of my old Emirates id to get the GCC?
    2) Can I get a GCC from the Dubai police website, where the wrong number is not registered?

    Really hope you can help me out, I’m pretty tensed right now!

    1. Hello Nurshaun, unfortunately based on my experience both questions has a “NO” answer…

      1.) – Processing PCC requires to be in person, based on my experience back in 2017 April.
      2.) – One of the comments in this blog posts, suggested to go to MOI, here is a comment from one of our readers, Chris:

      Just go to any immigration typing center and make a request with a fee of AED 145 and a no objection letter from your sponsor/company. Just make sure that they type all your infos correctly otherwise you need to go back again because your request will be returned for modification. And when you will recieve the approval just go to immigration officers and they will update your number.
      For those who doesnt have a driving licence use the MOI app because you cannot acces the Auh police app without it.

      I hope this one helps you in some ways… Let us know once you have an update 🙂

  19. Hello JM,

    What do you mean by this?
    For those who doesn’t have a driving licence use the MOI app because you cannot access the Auh police app without it.

    What is the use of driving license in applying a PCC?

    I already applied in the immigration center and they sent me a message that it was approved. But when I checked it from MOI app, my mobile no. was still not updated.

    Kindly advise what’s the next thing to do.

    Thank you.

    1. Hi Gianne, it is for those who will use AUH Police App in getting PCC. But if you don’t then no need to bother.
      Regarding your # – – – maybe you could try to re-check with the Immigration center why its not updated yet.

  20. What if you dont have emirates i.d because youre company take it and you are alreaday cancelled hoe to get police clearance without emirates i.d

  21. Hi everyone galing ako dun kanina sa marina mall station nila. Father’s visa ako applying for labor card lang naman d naman visa. 5 yrs ago nagwork nako dito. Sabi try daw namin sa ministry of interior. Any similar experiences?

      1. Hello galing ako knina sa mussafah police station hindi n tlaga sila nag eentertain pinapunta ako sa typing center dun nagpa request ng change # sa emirates id so wait pa ako ng response within 2days ung binayaran ko pla sa typing center is 140aed

        1. Thank you sa update Kris! 🙂
          Kailangan pa ba? I’ve read na on hold cya… is it required for your new employment? or kumuha ka lang in advance?

  22. Hi,

    Just want to ask, if ever sa dubaipolice ako kumuha ng police clearance.. pwede ko ba magamit parin yun kahit sa abu dhabi ako mag wowork??

    1. Hello Arlene, I’m sorry but I don’t have info about it. Pero baka pwede naman… let’s try to check others, baka may iba dito na may infor about that.

  23. Hi everyone may napapabalita lately na postpone for now pagkuha ng good conduct certificates for job visa. Paki confirm muna mabuti sa mga company na papasukan nyo if need pa ba talaga to be sure. 🙂

      1. Hello mam JM nabasa ko lahat ng comment dito. As in debit/credit card lng ang way of payment pano po pag wala nun? Hndi ba nila iaaccept ang cash? Need ko kc kumuha ng police clearance for security clearance sa company.

        1. Hi Allan, E-dirhams meron pero di ako masyadong familiar paano yun. Or you can use your friend’s card… yun nga lang mag prepare ka lang ng authorization letter in case they will question. 🙂 Meron pa rin po bang requirements? I think it is on hold for now…

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